Been with this office for years even though I live in Brooklyn, recently called in regards to why my policy went up almost $100 in just one month. Was given the usual rates are going up etc even though my rates have already risen, granted insurance agents get a portion of our policy for compensation any how the lady who I spoke with who was condensending at best recommended for me to shop around for cheaper quotes when I asked besides defensive driving discount what else can be done. I have had nothing but good experiences prior to this but it only takes one disheartening one to be over with. I rather change insurance agents that way someone else can benefit from me at least then change companies/ shop around!!!

I just opened my very first insurance account — a moment that felt daunting at first — but everything changed the second I was connected with an incredible agent named Lynette. From the moment our conversation began, her insight, encouragement, and genuine warmth instantly put me at ease. She didn’t just guide me through the process — she lit it up with her kindness and confidence, turning what I expected to be a stressful task into something empowering and seamless. Within minutes, my nerves disappeared, and before I knew it, the whole process was done — with better results than I could’ve hoped for. If you ever get the chance to work with Lynette, know that you’re in the best hands possible.

Karla is great! Very informative and quick to help with anything I need. I'm very happy with all of her service.